State Farm® Insurance Agent Milena Bu
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Raquel Farias
August 29, 2025
5
out of
5
rating by Raquel Farias
"Always know I can count on great coverage, great prices and the best customer service. Truly thankful I found State Farm for all my auto needs! Thank you Chris!"
Jahayra Hernandez
August 12, 2025
5
out of
5
rating by Jahayra Hernandez
"Norma Meda assisted me on getting a quote and purchase State Farm insurance. She answered all my questions and was patience with me through the process. I highly recommend her and State Farm."
We responded:
"Dear Jahayra, Thank you for the kind words. We value your business and are happy we were able to assist you when looking for new insurance. Our team is always here to help, please do not hesitate to call our office. Best, Milena Bu State Farm Agency"
Desislava Lyubomirova
August 9, 2025
5
out of
5
rating by Desislava Lyubomirova
"I can't speak highly enough of Sergio. If you're looking for a person at State Farm who can help you you should look for Sergio. Exceptional service and dedicated person who knows what he is doing.Thank you Sergio u are the best"
We responded:
"Dear Desislava, we appreciate the kind words for Sergio and are happy he was able to help you. Best, Your State Farm Agency "
Ana Andino
August 8, 2025
1
out of
5
rating by Ana Andino
"If I could give less than one star, I would give them the worst service I've ever had. Years ago, they were a reputable company. Now, they don't know what they're doing. They lie to you, charge you, and continue to raise the price of your policies without even telling you. I canceled my policy with them because they're too informal; you call them to resolve something, and they never do. They always forget and end up saying it was one person's fault or the other's. I canceled my policy, they continued to charge me, and now I have to wait until they decide to give me my money back."
We responded:
"Hello Ana, We are sorry for your frustration this situation has caused. You are a valued client and we have always tried to provide you with the best customer service during your tenure with us. We handled the cancelation as soon as you called our office and explained that it can take 15 business days for the refund to arrive. The refund is not handled by our office but by the corporate office, in order to ensure proper client‘s money handling procedures. However, we are here to explain every step of the way. Feel free to call us, as we tried reaching you a few times. We want to ensure we can clarify your concerns. We appreciate your feedback. Best, Milena Bu Agency"
Julio Farfan
August 4, 2025
5
out of
5
rating by Julio Farfan
"I was served by Norma. Excellent service."
We responded:
"Thank you so much Julio for the 5 star review;) We highly value your business. Please call us if you have any questions / concerns and we will be happy to help."
norma miranda
July 23, 2025
5
out of
5
rating by norma miranda
"I had a wonderful experience. Leslie P went above and beyond in helping me. She answered all my questions with patience and care! Thank you so much Leslie P."
We responded:
"Norma, thank you for the kind words. We are grateful to have you as our customer😊"
Christian Ferrari
July 21, 2025
5
out of
5
rating by Christian Ferrari
"Kassandra handled my request quickly and efficiently and was a pleasure to speak with."
We responded:
"Christian we appreciate your review! We are delighted to know you had a great experience with our State Farm office and Kassandra. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
Tasha
July 17, 2025
5
out of
5
rating by Tasha
"I wanted to express my sincere gratitude for the exceptional service I received from Norma. Her dedication to finding me the best possible policy was truly remarkable. She didn't just provide a quote; she actively searched for options that maximized my coverage without increasing the cost. This proactive approach saved me both time and money. Thank you, Norma."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
b r
July 17, 2025
5
out of
5
rating by b r
"Christina was referred to me and I could not have been more pleased with her service. She was helpful, pleasant and very efficient! Thanks for making the process easy and smooth Chris!"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience Chris and that we were able to help you with your insurance; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
Chinwe Ukpong-Bassey
July 11, 2025
5
out of
5
rating by Chinwe Ukpong-Bassey
"Very courteous, professional and responsive! Was able to work with me to get a good rate and kept explaining every step and giving great advise. Thank you"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
Brooklyn Renteria
July 2, 2025
5
out of
5
rating by Brooklyn Renteria
"Very professional! Was able to provide last minute assistance on a holiday weekend. Thank you!"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
Edgardo Aleman
June 14, 2025
5
out of
5
rating by Edgardo Aleman
"Very professional and good service"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office and that we are able to help you with your insurance. If you ever have any questions or need assistance, we’re here to help!"
Telma Perez
June 3, 2025
5
out of
5
rating by Telma Perez
"Muchas gracias por su buen servicio y atención"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
Aisha Khan
May 30, 2025
5
out of
5
rating by Aisha Khan
"Hi, the insurance agent Norma meda was really nice and helpful. She gave me a great quote for my auto insurance. She answered all my questions and guided me step by step with the whole process. Thanks Norma really appreciate your help!"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
sophia
May 29, 2025
5
out of
5
rating by sophia
"Milena Bu did a great job helping me on getting my insurance done. She’s very fast and efficient great service.!"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
Ivey Bedsole
May 29, 2025
5
out of
5
rating by Ivey Bedsole
"Update: Things have changed (teen driver in household), but thankfully, this insurance agency has not! My review from years ago is still accurate: The people at this State Farm are so nice. Milena has been the one I usually go to for help or questions. She is very prompt getting back to me and has always solved my problem and answered my questions. She is not only professional and reliable but also very friendly! You should definitely buy your insurance from them because you will always have someone to rely on when you need help. Thank you SO much, Milena (and the rest of the staff)!!!"
We responded:
"Hi Ivey- it is always a pleasure to work with you;) I appreciate the kind words🙏🏼"
MARIA ROMERO
May 22, 2025
5
out of
5
rating by MARIA ROMERO
"Leslie Perez best agent helped me with all my concerns. She is very professional and kind totally recommend her hands down."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
Mikaela Mendoza
May 15, 2025
5
out of
5
rating by Mikaela Mendoza
"Great service, speedy responses, amazing premiums. Very glad I came across this team! Thanks Chris you’re the best!"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
Yusbeidy Veliz
May 14, 2025
5
out of
5
rating by Yusbeidy Veliz
"Sastisfecha con el servicio, norma me ayudó en todo y fue muy atenta Amable, recomendada."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
Paul Kostadin
May 6, 2025
5
out of
5
rating by Paul Kostadin
"Great service and competitive pricing. You actually get to speak to your agent right away whenever you have a concern or a question and you don’t have to talk to an automated systems."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
paul kostadin
May 6, 2025
5
out of
5
rating by paul kostadin
"Great customer service as always. I had a quick question about my policy and as soon as I filed the number an actual person answered I had all my questions answered within a minute and went on with my day."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
Manuel Gonzales
May 3, 2025
5
out of
5
rating by Manuel Gonzales
"Norma Meda es una señora de calidad y de confianza quien siempre trata lo mejor para ayudar a la gente. Gracias por su servicio 👍"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
Elias Zewdie
May 2, 2025
5
out of
5
rating by Elias Zewdie
"I truly appreciate Kassandra for her support. She is wonderful and incredibly knowledgeable, able to answer all my questions. Thank you!"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
Jorge Amaya
May 1, 2025
5
out of
5
rating by Jorge Amaya
"Great service, Sergio was Very professional and knowledgeable, he guided me through the whole process and made it very easy to understand, and he got me a much better deal than the last insurance company I was with, very happy with my switch and I strongly recommend his services. Ask for Sergio."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
Leslie Perez
May 1, 2025
5
out of
5
rating by Leslie Perez
"Loved my experience at Milena Bu’s State Farm. All her staff is very sweet and knowledgeable. Highly recommend."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"