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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Joy Grace

Joy Grace

March 3, 2026

5  out of  5
rating by Joy Grace
"I’m usually not the type to do reviews but Christina is unmatched! She’s kind, shes been there everytime I needed her, & she maintains a positive and eager to help attitude which is hard to come by!! Service with her has always been timely and pleasant. 5stars! Zero complaints! Thank you so much!! :)"
We responded:
"Joy, thank you for the fantastic rating! We are committed to delivering honest insurance information and reliable service, and we are glad that came through in your experience. "
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Stephen Castillo

March 1, 2026

5  out of  5
rating by Stephen Castillo
"Sergio is the man ,highly reccomend him."
We responded:
"Thanks for the impressive review! We are thrilled to hear you had a wonderful experience with State Farm Agent Milena Bu’s Team here in Alexandria . "
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Eric Cekirdek

February 28, 2026

5  out of  5
rating by Eric Cekirdek
"Sergio is hands down one of the best insurance agents I’ve worked with. I moved all my policies to him — auto, home, and umbrella — and he made the entire process simple and stress-free. What really stands out about Sergio is his professionalism and attention to detail. He carefully reviewed my coverages, explained everything clearly, and made sure I understood exactly what I was getting. He’s patient, honest, and never pushes anything unnecessary. Anytime I have a question, he responds quickly and gives straightforward answers. It’s clear he truly cares about his clients and wants to protect their best interests. If you’re looking for an agent who is knowledgeable, trustworthy, and easy to work with, Sergio is the person to call. Highly recommended!"
We responded:
"Eric, it is a pleasure to hear what a wonderful experience you have had with State Farm Agent Milena Bu’s Team!"
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Jack Gaber

February 26, 2026

5  out of  5
rating by Jack Gaber
"Met with Sergio and finished the whole process in little to no time at all. He was patient and clear when explaining the policies that State Farm offers. I highly recommend scheduling a time to meet with Sergio if you need to apply any insurance to your life."
We responded:
"Thank you for the 5-star review, Jack! Here on State Farm Agent Milena Bu’s Team, we are proud to serve our community and appreciate your recognition. "
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Sandro Guzman

February 25, 2026

5  out of  5
rating by Sandro Guzman
"Muy buena atención"
We responded:
"Sandro, it is a pleasure to hear what a wonderful experience you have had with State Farm Agent Milena Bu’s Team!"
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Elyas Amlak

February 24, 2026

5  out of  5
rating by Elyas Amlak
"Sergio helped me with my payment and state farm app always happy to help and friendly. Highly recommend."
We responded:
"Thank you for your wonderful feedback. We are pleased to hear that you had a positive experience with us here on State Farm Agent Milena Bu’s Team. "
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Zenobio Villarroel

February 24, 2026

5  out of  5
rating by Zenobio Villarroel
"Sergio fue muy amable y atento también tuvo mucha paciencia. Se los recomiendo"
We responded:
"Thank you for the amazing review, Zenobio! It is truly the goal of our team to exceed expectations when it comes to all insurance needs."
Profile photo of VICTOR ALARCON

VICTOR ALARCON

February 24, 2026

5  out of  5
rating by VICTOR ALARCON
"I'm glad to be using this insurance company again, not only because of the price, but also because of the coverage for my home and car. I especially appreciate the friendly service from agent Christina, a very kind person who knows how to help with insurance. Thank you."
We responded:
"Thank you for the positive review! If you have any insurance-related questions or needs, please feel free to reach out. "
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Miguel martinez

February 19, 2026

5  out of  5
rating by Miguel martinez
"Very good customer service love it 😊 Great actitud very friendly and respectful the most important thing she speaks Spanish and English Thank you!!"
We responded:
"Thank you for the review, we highly value your business"
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M. Saad Akhtar

February 17, 2026

5  out of  5
rating by M. Saad Akhtar
"Great State Farm agents in the Fort Belvoir area! I was very satisfied with the service I received from Kassandra at Milena Bu State Farm. She thoroughly addressed all my questions and went above and beyond by working directly with the underwriters to help secure better pricing. She also provided timely follow-up and kept me informed with updates throughout the process. Highly recommend!"
We responded:
"Thank you so much for the 5-stars, Mr Saad! We really appreciate your feedback and are always here to help with any insurance needs you have. Feel free to reach out to us here on State Farm Agent Milena Bu’s Team anytime."
Profile photo of Mubashir Mehrzad

Mubashir Mehrzad

February 9, 2026

5  out of  5
rating by Mubashir Mehrzad
"Jose Rivera the best marketing specialist"
We responded:
"We appreciate your feedback. Jose is truly amazing!"
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ABRHAM

February 6, 2026

5  out of  5
rating by ABRHAM
"Sergio really helped me understand my billing and was able to figure out a mistake that was made and it allowed me to save alot of money. Highly recommend him."
We responded:
"Abraham, we are happy to help you with you billing and service your insurance. Thank you for being a loyal customer."
Profile photo of Leila Elahi

Leila Elahi

February 6, 2026

5  out of  5
rating by Leila Elahi
"Sergio was very knowledgeable and helpful. Explained all processes very thoroughly and helped me find the best auto quote. Would definitely recommend working with him!"
We responded:
"Dear Leila- thank you for the kind words☺️"
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Beverly Younger

February 5, 2026

5  out of  5
rating by Beverly Younger
"Every issue I encounter is promptly addressed and resolved. Her staff is trained as well."
We responded:
"Beverly, we appreciate you being a loyal customer and are always here to help!"
Profile photo of Andrea Kratofil

Andrea Kratofil

February 4, 2026

5  out of  5
rating by Andrea Kratofil
"I recently reached out to this State Farm office through the website’s general “Contact Us” page and was pleasantly surprised to receive a response in less than 24 hours. Christina (Chris) was absolutely wonderful to work with - extremely nice, efficient, and very prompt. It’s clear this office truly values client satisfaction, and there’s a reason they have such great reviews. Once we officially move to Virginia next month, we plan on transferring all of our other insurance policies here as well. Highly recommend!"
We responded:
"Dear Andrea, welcome to the area. We are here to help you with all you insurance needs during your move. "
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thomas crotteau

February 3, 2026

5  out of  5
rating by thomas crotteau
"Very kind and patient interaction swapping out vehicles after one of ours was totaled in an accident"
We responded:
"Thank you for the kind review Thomas. We are happy to have help during difficult times. Please call us if you need anything else."
Profile photo of Jessica Quispehuaman Sime

Jessica Quispehuaman Sime

February 2, 2026

5  out of  5
rating by Jessica Quispehuaman Sime
"I m new to State Farm but they were really nice with my process payment. It’s always the same person that helps me out when I come in.Thank you."
We responded:
"Thank you so much for your kind review! 😊 We’re happy to hear your payment process has been smooth and that our team has been consistently helpful. We truly appreciate you choosing our State Farm agency!"
Profile photo of Magali Gzlz

Magali Gzlz

February 2, 2026

5  out of  5
rating by Magali Gzlz
"Siempre una excelente atencion y muy rápido"
We responded:
"¡Muchas gracias por su comentario! 😊 Nos encanta saber que recibió un servicio rápido y excelente para el seguro de su vehiculo. ¡Gracias por confiar en nosotros!"
Profile photo of Claudia Vargas

Claudia Vargas

January 30, 2026

5  out of  5
rating by Claudia Vargas
"Sergio ha sido un gran profesional siempre tiene las respuestas an mis preguntas y es muy paciente y amable. Se los recomiendo."
We responded:
"¡Muchas gracias por su recomendación! 😊 Nos alegra saber que Sergio siempre le brinda un servicio profesional, paciente y amable. ¡Gracias por confiar en nuestra agencia de State Farm!"
Profile photo of Ashley Labadie

Ashley Labadie

January 29, 2026

5  out of  5
rating by Ashley Labadie
"Chris is very pleasant and willing to go the extra mile!"
We responded:
"Thank you so much, Ashley! 😊 We’re happy to hear that Chris was pleasant and willing to go the extra mile. We truly appreciate your kind words and your trust in our agency!"
Profile photo of Nikmal MAZARY

Nikmal MAZARY

January 29, 2026

5  out of  5
rating by Nikmal MAZARY
"Thank you Norma, Well done, effective and fast."
We responded:
"Thank you so much for your kind words! 😊 We’re glad to hear Norma provided effective and fast service. We truly appreciate your trust in our agency!"
Profile photo of Leslie Perez

Leslie Perez

January 28, 2026

5  out of  5
rating by Leslie Perez
"Amazing office very attentive. Christina is the best very knowledgeable."
We responded:
"Leslie, We’re happy you found a great price and received attentive service. Christina will be so glad to hear your kind words—she truly is amazing! Thanks for choosing our agency."
Profile photo of Celestino Del Razo

Celestino Del Razo

January 27, 2026

5  out of  5
rating by Celestino Del Razo
"Sergio es muy amable y me ayudo con paciencia. Se los recomiendo."
We responded:
"Thank you so much for your review! 😊 We’re happy to hear that Sergio provided kind and patient service. We truly appreciate your recommendation and your trust in our agency!"
Profile photo of Yeymi Martinez

Yeymi Martinez

January 23, 2026

5  out of  5
rating by Yeymi Martinez
"Gracias por darme más información acerca de seguro de carro i seguro de vivienda me pareció muy bien el precio i estoy muy agradecida por su ayuda muy amable ☺️gracias"
We responded:
"¡Muchas gracias por su comentario Yeymi! 😊 Nos alegra saber que la información sobre el seguro de auto y vivienda fue útil y que el precio le pareció adecuado. ¡Gracias por su confianza y por sus amables palabras!"
Profile photo of Tanveer M

Tanveer M

January 22, 2026

5  out of  5
rating by Tanveer M
"Sergio was very nice and explained everything to me so I understand. Highly recomend!"
We responded:
"Thank you so much for your kind review! 😊 We’re happy to hear that Sergio took the time to explain everything clearly. We truly appreciate your recommendation and your trust in our agency!"