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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Angel Avalos

September 6, 2023

5  out of  5 rating by Angel Avalos
"Ms. Nigella Cruz is top notch! She is the most helpful insurance agent I have ever dealt with. She is honest and up front with everything. Answered every question i had without hesitation. She actively looked for the best rates and coverages. If she can’t offer you a better deal than the company you are with she will tell you. Definitely a person who cares for the customer."

Nadeem Jafri

August 18, 2023

5  out of  5 rating by Nadeem Jafri
"I experienced a highly professional and helpful customer service from the office. Thumbs up for Ms. Nigella Cruz who help me to get auto insurance for my family and provided exceptional customer service. She answered all of my questions and provided me the solution I was looking for. I would love to recommend services of Ms. Nigella to all my family and friends. 👍👍👍"

Y

August 10, 2023

5  out of  5 rating by Y
"Very happy with the attention and detailed service they offer, each member of this company, everyone takes their time and helps you with kindness and professionalism, very grateful to Mr Jerry today for all his support, Jessica and Mr Jose for always being so helpful ."

Ivana

August 9, 2023

5  out of  5 rating by Ivana
"Jerry is seriously the best! He's super nice and made everything feel like a breeze. I was expecting a hassle, but he made the whole process quick and easy. If you want things to go smoothly, Jerry's your guy!"

xNumbah1

July 28, 2023

5  out of  5 rating by xNumbah1
"Thank you so much Mr. Jerry for helping me out with my auto insurance!! Very helpful and made me feel appreciated! Glad I switched over to State Farm"

Ana Rivera

May 31, 2023

5  out of  5 rating by Ana Rivera
"Jerry and Jose have helped me so much with my auto and have helped me save so much money. Thank you guys so much!"

Eros Linarez

May 31, 2023

5  out of  5 rating by Eros Linarez
"Thank you to Jerry, who recently helped me with house coverage. I appreciated the thoughtfulness and advice he provided, every step of the way!"

Arnold

April 6, 2023

5  out of  5 rating by Arnold
"Friendly and efficient service. Jerry was able to take care of everything and answer all my questions. Definitely a place with good knowledgeable people."

Ivan Kovalets

March 31, 2023

5  out of  5 rating by Ivan Kovalets
"Thank you Jerry Velasco for his professionalism, patience and kindness. He provided me a great support."

Mabel Zuleta

March 29, 2023

5  out of  5 rating by Mabel Zuleta
"Milena and and Jerry are amazing! They work diligently to get you the best rate!! Highly recommend them for any insurance needs!"

Brenda Velasco

March 23, 2023

5  out of  5 rating by Brenda Velasco
"Recently worked with Jerry for house and car insurances. It was great to work with a professional who understood our needs, was patient and knowledgeable! Jerry always had our best interest in mind."

Elda

March 14, 2023

5  out of  5 rating by Elda
"(Translated by Google) Very good service from Jerry, he helped me with all of my cars. I thank you for everything! (Original) Muy bien servicio de Jerry, me ayudó con todo de mis autos. Les agradezco por todo!"

Cristian Cruz

March 7, 2023

5  out of  5 rating by Cristian Cruz
"What a amazing experience working with Christina, her professionalism, experience and communication makes every call an enjoyable moment, always knowing that she will take care of all your needs without a doubt. I’m very happy to work with Christina no need to find another agent."

Javier Leiva

February 28, 2023

5  out of  5 rating by Javier Leiva
"I’m very thankful for the assistance that Jerry provide for my personal situation, furthermore it’s good to count with a professional when you need it. Keep the good work!"

Robert AuBuchon

February 27, 2023

5  out of  5 rating by Robert AuBuchon
"Ms. Milena Bu and her team were phenomenal. Christina, one of her team members, took the time to make sure our needs were met and we were insured well. I just wish to express my complete satisfaction in bringing my homeowners, flood, and auto insurance policies to the State Farm Agency. Christina’s extensive research into finding our family the perfect policies saved me tons of time and worry. I now know that all of my assets are covered and that if I should ever have any questions, Christina will always be there. Thank you, Christina for making my insurance buying experience a stress-free one! Unfortunately, a few weeks after switching to State Farm we had an accident. I didn't have a worry in the world because I knew I was insured well and State Farm has stood by us throughout the process."

Sara Carias

February 13, 2023

5  out of  5 rating by Sara Carias
"Alicia assisted me with my lease and vehicle insurance. She listened carefully to my needs, she presented me with multiple options and accommodated to my budget. I am completely satisfied and will continue to work with her and I fully recommend her. Great service and great products!"

Sachin Patel (Gunatit Creamery)

February 1, 2023

5  out of  5 rating by Sachin Patel (Gunatit Creamery)
"Excellent and prompt service! Glad to be working with them."

Bolivia S. Bustamante B.

January 31, 2023

5  out of  5 rating by Bolivia S. Bustamante B.
"Milena is a great professional and human being. Always ready to provide an excellent service to everyone."

Valeria Lopez-Altamirano

January 31, 2023

5  out of  5 rating by Valeria Lopez-Altamirano
"Working with Jerry was so easy he made it all so manageable and he really cared about making sure we had the best overall deal and coverage that would benefit us. I would suggest working with him as he did an amazing job."

Ulises Gomez

August 2, 2022

5  out of  5 rating by Ulises Gomez
"Bery good"

Diana Marrero

June 29, 2022

5  out of  5 rating by Diana Marrero
"Milena Bu is an incredible agent! We use her for car insurance, homeowners insurance and even have life insurance policies with Milena’s State Farm Agency. She and her team are professional, friendly and very customer-service oriented. They’re super responsive, offer competitive and affordable rates and always are quick to respond to questions or concerns and offer good advice that keeps their customers best interests in mind. I highly recommend this team! I never post reviews but felt compelled to do so this time to recognize a business that goes above and beyond."

Flawless Touch Cleaning Services LLC,

June 9, 2022

5  out of  5 rating by Flawless Touch Cleaning Services LLC,
"Mrs. Chris is the best! She goes above And beyond every time i have any questions or concerns. - Deborah"

Shelly Rusk

May 17, 2022

5  out of  5 rating by Shelly Rusk
"I contacted State Farm this morning to make some minor changes to my homeowners' policy. Milena recommended looking at our auto policies and found we could reduce the insurance cost since we are no longer high mileage drivers! She was very helpful."

DAVID ALBERTO PAVON

March 21, 2022

5  out of  5 rating by DAVID ALBERTO PAVON
"I have been with Milena Bu Agency for about 7 years. Milena Bu has worked with me extensively and I can't say enough good things about her. She is so knowledgeable and will ask you questions you never would think of on your own. Then she will find you the best policy for you and family at the best price. Over the years she has saved me hundreds of dollars . She is so friendly and polite. She will remember specific things about you and your family from years past. Milena will take as much time as necessary to make sure whatever your needs are will be taken care of. Let's face it, buying Life insurance is a necessary fact of life and a serious financial consideration. It is very important that you select the best person to represent you. So when you choose Milena Bu Agency, you will not only get the peace of mind knowing you have the best possible representation, you will get a wonderful positive personality to go with it. You will be so glad you chose her!"

Dimitar Paralanov

March 14, 2022

5  out of  5 rating by Dimitar Paralanov
"I have received nothing but great service by Milena Bu and her staff for the home insurance and auto insurance policies that I have had with StateFarm."