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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Milena Racic

April 8, 2026

5  out of  5
rating by Milena Racic
"Switched after 18 years with GEICO to Milena Bu at State Farm. Milena and Christina were responsive, knowledgeable, and made the process quick and easy. I also got a better rate with clearer coverage. Highly recommend working with them."
We responded:
"Thanks for the impressive review! We genuinely appreciate you taking the time to leave this great feedback for us here on State Farm Agent Milena Bu’s Team. "
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Patrice Wormley

April 7, 2026

5  out of  5
rating by Patrice Wormley
"I’ve been part of the State Farm family for 26 years, and I think I’ve been with Milena for at least 15 of those years. I can say, without a doubt that she and her team are TOP NOTCH! Whenever I need a quote, a change to my policy, or just have a random insurance question, this group is ALWAYS there (yes, the slogan is absolutely true)! And Kris is the absolute sweetest angel you could ever work with. She just helped my young niece get out of a not-so-great situation with another company, which put her, her dad, and me at ease. On top of her doing an amazing job with our policies, Kris is just a pleasure to chat with. She has amazing energy, and anyone would be lucky to do business with her - you’re in good hands (and I’m not talking about that other company lol)."
We responded:
"Thank you so much for the 5-stars, Patrice! We really appreciate your feedback and are always here to help with any insurance needs you have. Feel free to reach out to us here on State Farm Agent Milena Bu’s Team anytime."
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Diego Edil Gutiérrez Taboada

April 6, 2026

5  out of  5
rating by Diego Edil Gutiérrez Taboada
"Una atención muy agradable desde la primera llamada que recibí de Sergio Trujillo , muy educado, amable, respetuoso, atento en todo momento , un servicio muy excepcional. Muchas gracias State Farm por la cobertura de sus seguros."
We responded:
"Thank you so much for the 5-stars, Diego! We hugely appreciate your feedback. If you ever want to chat about your insurance needs, we are here and happy to help! "
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Orlando Ruiz

April 2, 2026

5  out of  5
rating by Orlando Ruiz
"Sergio me ayudo mucho se los recomiendo"
We responded:
"Wow, thank you for the 5-star review, Orlando! We deeply appreciate your support! If you ever need any help or have any questions on anything insurance related, please do not hesitate to get in touch!"
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David Gagliano

April 2, 2026

5  out of  5
rating by David Gagliano
"Kassandra @ Milena Bu State Farm helped us untangle moving two vehicles off the insurance and replacing them with two new ones, all with similar VINs that were mixed up. Appreciated the human touch in getting it right!"
We responded:
"David, thank you for your kind review. We deeply appreciate your feedback of State Farm Agent Milena Bu’s Team here in our Alexandria office. "
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Abby Boakye

March 20, 2026

5  out of  5
rating by Abby Boakye
"Great customer service and also very helpful helped me a lot."
We responded:
"Thank you for the 5-star review, Abby! Here on State Farm Agent Milena Bu’s Team, we are proud to serve our community and appreciate your recognition. "
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Delmy Diaz

March 20, 2026

5  out of  5
rating by Delmy Diaz
"Milena excelente servicio muy amable te explica muy eficiente gracias por tu buen servicio"
We responded:
"Delmy, thank you for your wonderful review of State Farm Agent Milena Bu’s Team!"
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? “‪JESD‬”

March 18, 2026

5  out of  5
rating by ? “‪JESD‬”
"Muy agradecido con la ayuda que me brindó Norma Meda, muy Amable y paciente para responder a mis preguntas y inquietudes, 🎖🎖🎖🎖🎖🎖🎖🎖🎖🎖"
We responded:
"Thanks for the 5-stars! We appreciate your feedback and support here on State Farm Agent Milena Bu’s Team. "
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Hkf Fkh

March 17, 2026

5  out of  5
rating by Hkf Fkh
"Jessica is absolutely the best! She is extremely professional, knowledgeable and a great resource. I am so appreciative of her excellent input and superior customer service."
We responded:
"We are grateful for your 5-star review, Hkf! Thanks for taking a moment to share your positive rating of State Farm Agent Milena Bu’s Team here in Alexandria . "
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Bryan Dias

March 11, 2026

5  out of  5
rating by Bryan Dias
"Se rígido me ayudó una persona muy amable y educado"
We responded:
"Thanks for the 5-stars! We appreciate your feedback and support here on State Farm Agent Milena Bu’s Team. "
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Nap Tung

March 11, 2026

5  out of  5
rating by Nap Tung
"Milena bu State Farm insurance excellent service and the person her name Kassandra :) she Spent a lot of time to help me so I’m so happy for that I’m high recommend State Farm insurance thank you"
We responded:
"Hello Nap- thank you so much for the kind words! We love having you as our customer! Please call us if you have any questions for your insurance ;)"
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Mubashir Mehrzad

March 10, 2026

5  out of  5
rating by Mubashir Mehrzad
"Sergio Trujillo provided excellent service when helping my dad and me get our car insurance. He was professional, patient, and explained everything clearly so we could understand our options. He made the whole process simple and helped us find a great policy at a good price. I highly recommend Sergio to anyone looking for reliable and honest insurance assistance."
We responded:
"We appreciate your feedback. Jose is truly amazing!"
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Joy Grace

March 3, 2026

5  out of  5
rating by Joy Grace
"I’m usually not the type to do reviews but Christina is unmatched! She’s kind, shes been there everytime I needed her, & she maintains a positive and eager to help attitude which is hard to come by!! Service with her has always been timely and pleasant. 5stars! Zero complaints! Thank you so much!! :)"
We responded:
"Joy, thank you for the fantastic rating! We are committed to delivering honest insurance information and reliable service, and we are glad that came through in your experience. "
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Stephen Castillo

March 1, 2026

5  out of  5
rating by Stephen Castillo
"Sergio is the man ,highly reccomend him."
We responded:
"Thanks for the impressive review! We are thrilled to hear you had a wonderful experience with State Farm Agent Milena Bu’s Team here in Alexandria . "
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Eric Cekirdek

February 28, 2026

5  out of  5
rating by Eric Cekirdek
"Sergio is hands down one of the best insurance agents I’ve worked with. I moved all my policies to him — auto, home, and umbrella — and he made the entire process simple and stress-free. What really stands out about Sergio is his professionalism and attention to detail. He carefully reviewed my coverages, explained everything clearly, and made sure I understood exactly what I was getting. He’s patient, honest, and never pushes anything unnecessary. Anytime I have a question, he responds quickly and gives straightforward answers. It’s clear he truly cares about his clients and wants to protect their best interests. If you’re looking for an agent who is knowledgeable, trustworthy, and easy to work with, Sergio is the person to call. Highly recommended!"
We responded:
"Eric, it is a pleasure to hear what a wonderful experience you have had with State Farm Agent Milena Bu’s Team!"
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Jack Gaber

February 26, 2026

5  out of  5
rating by Jack Gaber
"Met with Sergio and finished the whole process in little to no time at all. He was patient and clear when explaining the policies that State Farm offers. I highly recommend scheduling a time to meet with Sergio if you need to apply any insurance to your life."
We responded:
"Thank you for the 5-star review, Jack! Here on State Farm Agent Milena Bu’s Team, we are proud to serve our community and appreciate your recognition. "
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Sandro Guzman

February 25, 2026

5  out of  5
rating by Sandro Guzman
"Muy buena atención"
We responded:
"Sandro, it is a pleasure to hear what a wonderful experience you have had with State Farm Agent Milena Bu’s Team!"
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Elyas Amlak

February 24, 2026

5  out of  5
rating by Elyas Amlak
"Sergio helped me with my payment and state farm app always happy to help and friendly. Highly recommend."
We responded:
"Thank you for your wonderful feedback. We are pleased to hear that you had a positive experience with us here on State Farm Agent Milena Bu’s Team. "
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Zenobio Villarroel

February 24, 2026

5  out of  5
rating by Zenobio Villarroel
"Sergio fue muy amable y atento también tuvo mucha paciencia. Se los recomiendo"
We responded:
"Thank you for the amazing review, Zenobio! It is truly the goal of our team to exceed expectations when it comes to all insurance needs."
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VICTOR ALARCON

February 24, 2026

5  out of  5
rating by VICTOR ALARCON
"I'm glad to be using this insurance company again, not only because of the price, but also because of the coverage for my home and car. I especially appreciate the friendly service from agent Christina, a very kind person who knows how to help with insurance. Thank you."
We responded:
"Thank you for the positive review! If you have any insurance-related questions or needs, please feel free to reach out. "
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Miguel martinez

February 19, 2026

5  out of  5
rating by Miguel martinez
"Very good customer service love it 😊 Great actitud very friendly and respectful the most important thing she speaks Spanish and English Thank you!!"
We responded:
"Thank you for the review, we highly value your business"
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M. Saad Akhtar

February 17, 2026

5  out of  5
rating by M. Saad Akhtar
"Great State Farm agents in the Fort Belvoir area! I was very satisfied with the service I received from Kassandra at Milena Bu State Farm. She thoroughly addressed all my questions and went above and beyond by working directly with the underwriters to help secure better pricing. She also provided timely follow-up and kept me informed with updates throughout the process. Highly recommend!"
We responded:
"Thank you so much for the 5-stars, Mr Saad! We really appreciate your feedback and are always here to help with any insurance needs you have. Feel free to reach out to us here on State Farm Agent Milena Bu’s Team anytime."
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ABRHAM

February 6, 2026

5  out of  5
rating by ABRHAM
"Sergio really helped me understand my billing and was able to figure out a mistake that was made and it allowed me to save alot of money. Highly recommend him."
We responded:
"Abraham, we are happy to help you with you billing and service your insurance. Thank you for being a loyal customer."
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Leila Elahi

February 6, 2026

5  out of  5
rating by Leila Elahi
"Sergio was very knowledgeable and helpful. Explained all processes very thoroughly and helped me find the best auto quote. Would definitely recommend working with him!"
We responded:
"Dear Leila- thank you for the kind words☺️"
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Beverly Younger

February 5, 2026

5  out of  5
rating by Beverly Younger
"Every issue I encounter is promptly addressed and resolved. Her staff is trained as well."
We responded:
"Beverly, we appreciate you being a loyal customer and are always here to help!"